Refund policy
Our 14-Day Risk-Free Guarantee
We want you to feel completely confident when ordering from Shonen Society.
If you’re not satisfied with your order for any reason, you can request a refund or return within 14 days of delivery.
What You’re Covered For
You’re eligible for a refund or replacement if:
• The item arrives damaged, defective, or incorrect
• The size isn’t right
• You change your mind after receiving your order
Simply contact us within 14 days of delivery and we’ll guide you through the process.
Returns & Refunds
To be eligible for a refund:
• Items must be unworn and in original condition and packaging
• Return shipping may be required unless the item is faulty or incorrect
Once your return is received and checked, we will process:
• A full refund, or
• A replacement, depending on your preference
Sizing Support
If you’re unsure about sizing, feel free to contact us before ordering. We’re always happy to help you find the best fit.
Refund Processing
Refunds are issued to your original payment method. Please allow standard processing times for your bank or provider.
International Orders
For international orders:
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Shipping costs and import taxes are non-refundable
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Delivery delays caused by customs are beyond our control
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Return shipping costs remain the customer’s responsibility unless the item is faulty